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I am an idiot

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I am an idiot

Post by milspec6 on Sun Jun 21, 2015 9:05 pm

I was going over some papers today and discovered a receipt that got mangled behind the drawer of the file cabinet.  It was an order placed to Dultmeier back in October of last year.  I really don't recall placing the order, but there was the receipt and it was for several items for the box truck build.

The order was taken and paid with the hose reels being delivered so I know that it was processed.  The best part is that it includes the fresh water tank and swivel set for the psi reels...which I was about to order.  I must have ordered it with the intentions to pick it up in person, but forgot about it.

It should make for an odd phone call in the morning to see how they handle this issue.  Hopefully, they still have those items in stock and they honor the invoice.....despite being an idiot with bad memory.

My only defense is that it was placed late at night by online order, so who knows what condition I was in at the time. Cool

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Re: I am an idiot

Post by Devon07 on Mon Jun 22, 2015 4:27 am

laughing Oh nice.

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Re: I am an idiot

Post by Mo on Mon Jun 22, 2015 6:30 am

So you placed the order and they never shipped it?
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Re: I am an idiot

Post by milspec6 on Mon Jun 22, 2015 6:57 am

They drop shipped the hose reels, but the water tank and extras were assigned for local pickup...they are only about an hour away from me.

I remember ordering the hose reels, but didn't recall ordering the other items. Apparently, I must have been highly optimistic about the project that night. Razz

They confirmed the order and inventory back then....not sure what it will be now. I hope to get some time to call them this morning.

Just amazing what happens to your memory when you are running ragged and trying to juggle a dozen projects at once. I am a little surprised that I never heard from them all this time, but it is definitely my fault in the first place.
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Re: I am an idiot

Post by Devon07 on Mon Jun 22, 2015 7:29 am

Why are you posting instead of calling milspec? slaping

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Re: I am an idiot

Post by milspec6 on Mon Jun 22, 2015 7:58 am

Currently behind 8 feet thick concrete walls.....no phone signal and no phone at this desk. All I have is a computer and a fern.
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Re: I am an idiot

Post by Devon07 on Mon Jun 22, 2015 8:14 am

Bad place for a desk huh?

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Re: I am an idiot

Post by milspec6 on Mon Jun 22, 2015 9:03 am

Like sitting in a tomb, not much of a view. Also about 90 degrees at the moment with the A/C on the fritz.

Can't believe I still put up with it. Sad
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Re: I am an idiot

Post by Devon07 on Mon Jun 22, 2015 10:55 am

Not sure I understand where youre at but.....dancing

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Re: I am an idiot

Post by milspec6 on Mon Jun 22, 2015 11:32 am

@Devon07 wrote:Not sure I understand where youre at but.....dancing

I'm in that same small town....2 gas stations, 1 post office, and 4 bars.

I'm over by the oak tree behind the first bar. Razz
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Re: I am an idiot

Post by Devon07 on Mon Jun 22, 2015 3:26 pm

Thats what I was affraid of.

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Re: I am an idiot

Post by dp1 on Mon Jun 22, 2015 8:08 pm

So, did you ever call them ? Razz
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Re: I am an idiot

Post by milspec6 on Tue Jun 23, 2015 3:48 pm

The customer service department was terrific!

Once the laughing ended, they created a "no charge" invoice and the items picked same day. Couldn't be happier with their support.

For those not familiar with Dultmeier Sales, they are one of the largest suppliers for the commercial car wash industry. They also carry a lot things for cross-over industries like ours, power washers, pesticide sprayers, etc.

I normally just took care of my CAT pumps with them, but I think I will have to expand my shopping after receiving such good service....no red tape or delays of any kind. cheers
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Re: I am an idiot

Post by Devon07 on Tue Jun 23, 2015 7:34 pm

Nice....take brownies when you pick it up....sheeesh.

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Re: I am an idiot

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