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Welcome to House Call Pro
+2
HouseCallPro
Mo
6 posters
:: Welcome :: Introductions
Page 1 of 1
Welcome to House Call Pro
Welcome to Kerry Hayden for House Call Pro.
Go ahead and tell us about your software program and how it can help the owner operators?
I believe AC loves your program and we've and a coupe of guys express some interest including myself,
You all have any questions about house call pro.
I'll start.
What makes your program better than some of the other programs out there?
What features do you offer that you do not see on other programs?
Is it web based or installed on your hard drive?
Are the updates free?
What are the cost involved to get started and maintain the program?
Is Rob aka Milspec handsome fellow in person?
Go ahead and tell us about your software program and how it can help the owner operators?
I believe AC loves your program and we've and a coupe of guys express some interest including myself,
You all have any questions about house call pro.
I'll start.
What makes your program better than some of the other programs out there?
What features do you offer that you do not see on other programs?
Is it web based or installed on your hard drive?
Are the updates free?
What are the cost involved to get started and maintain the program?
Is Rob aka Milspec handsome fellow in person?
Last edited by Mo on Fri Feb 05, 2016 11:58 am; edited 1 time in total
Mobilize your business with HouseCall Pro!
Hi Mo, thank you for starting this discussion! We were really excited to meet Rob at ICE and to hear about the interest in HouseCall Pro here, as well as to take the opportunity to answer any questions and accept any suggestions.
What sets HouseCall Pro apart from others is that it mobile-first. We designed it as an app and added the complementary web portal later. It is cloud-based so all of your information is stored and kept safe.
HouseCall Pro is also different than many other programs because we are constantly improving. We listen to feedback from our pros and update our program almost every week. We want to hear what you would like to see in our service!
The updates are free, but we offer the opportunity to stay grandfathered in with older plans if our pros choose to do so. That means, if you sign up with one plan, but we upgrade our plans and start offering more features, you are welcome to stay on your original plan for the original price you paid indefinitely. We never force you to upgrade unless you would like to do so.
HouseCall Pro is FREE for owner/operators! The features you get in our free plan include:
- Job scheduling
- Estimates
- Automated receipts and invoices
- Payment processing, including our standard credit card processing rates (2.69% + $0.30 per transaction = cheaper than Square, and no dongle to break or lose)
- Google Maps & Calendar integration to give you directions and street views of the houses you are going to, so you never have to get lost or waste time looking for a house again!
- Ability to be featured in the HouseCall booking app, where customers can book home services at the push of a button
- Customer communication, such as optional texts to your customers letting them know you are on your way, and chat features if customers download the HouseCall app
If you have technicians or would like access to our premium features, here are features we offer in our paid plans:
- Job dispatching
- QBO integration
- Company in-app chat
- Automated postcard and email marketing campaigns, to make re-marketing to your customers easier and more cost-effective: our postcards cost only $0.65 each, including postage
Mobilize your business with HouseCall Pro! We help you save time & money as you run and grow your business.
Our pricing plans are as follows:
- Free for owner/operators
- Grow plan: $69/month for up to 10 users
- Manage plan: $175/month for unlimited users
I am happy to address additional questions or feedback so please let me know if you have any!
What sets HouseCall Pro apart from others is that it mobile-first. We designed it as an app and added the complementary web portal later. It is cloud-based so all of your information is stored and kept safe.
HouseCall Pro is also different than many other programs because we are constantly improving. We listen to feedback from our pros and update our program almost every week. We want to hear what you would like to see in our service!
The updates are free, but we offer the opportunity to stay grandfathered in with older plans if our pros choose to do so. That means, if you sign up with one plan, but we upgrade our plans and start offering more features, you are welcome to stay on your original plan for the original price you paid indefinitely. We never force you to upgrade unless you would like to do so.
HouseCall Pro is FREE for owner/operators! The features you get in our free plan include:
- Job scheduling
- Estimates
- Automated receipts and invoices
- Payment processing, including our standard credit card processing rates (2.69% + $0.30 per transaction = cheaper than Square, and no dongle to break or lose)
- Google Maps & Calendar integration to give you directions and street views of the houses you are going to, so you never have to get lost or waste time looking for a house again!
- Ability to be featured in the HouseCall booking app, where customers can book home services at the push of a button
- Customer communication, such as optional texts to your customers letting them know you are on your way, and chat features if customers download the HouseCall app
If you have technicians or would like access to our premium features, here are features we offer in our paid plans:
- Job dispatching
- QBO integration
- Company in-app chat
- Automated postcard and email marketing campaigns, to make re-marketing to your customers easier and more cost-effective: our postcards cost only $0.65 each, including postage
Mobilize your business with HouseCall Pro! We help you save time & money as you run and grow your business.
Our pricing plans are as follows:
- Free for owner/operators
- Grow plan: $69/month for up to 10 users
- Manage plan: $175/month for unlimited users
I am happy to address additional questions or feedback so please let me know if you have any!
HouseCallPro- Member
- Posts : 26
Join date : 2016-02-02
Re: Welcome to House Call Pro
Great having you stop by, this should interest a lot of people. Service Monster was not a good fit for single truck operators and having a new player that better meet those operators with room to grow is a real winner.
Re: Welcome to House Call Pro
Is there any rate plan in between free and $ 69 / month for smaller operation ?
Also does the free plan includes letting customers know that their techs are on their way ? Is that called job dispatching ?
If that's not included, is there any way you can include that at an additional costs ?
Also does the free plan includes letting customers know that their techs are on their way ? Is that called job dispatching ?
If that's not included, is there any way you can include that at an additional costs ?
dp1- Moderator
- Posts : 3966
Join date : 2013-09-19
Location : california
Re: Welcome to House Call Pro
Thanks for asking! If you call our team at 858-345-9675, they might be able to help you identify which plan is the right fit for you.
We currently do not offer an in-between plan, but we do our best to customize our service to your needs.
Job dispatching means assigning the jobs to your technicians, so if you are an owner/operator, you won't need that feature. Included in the free plan are the automated notifications to your customers!
Please feel free reach out to our team so we can help tailor our program to ensure it is the right fit for your business!
We currently do not offer an in-between plan, but we do our best to customize our service to your needs.
Job dispatching means assigning the jobs to your technicians, so if you are an owner/operator, you won't need that feature. Included in the free plan are the automated notifications to your customers!
Please feel free reach out to our team so we can help tailor our program to ensure it is the right fit for your business!
HouseCallPro- Member
- Posts : 26
Join date : 2016-02-02
Re: Welcome to House Call Pro
I will call in the next couple of weeks, but the reason why I asked was because I have technicians working part time, so from time to time I'm not in the truck, and Rob ( Milspec6 ) is going to possibly be in the same boat as I am, so we are not a big company yet, if we have to pay $ 69 / month for job dispatching feature, then so be it, I'm not cheap
I think there is a lot of companies growing and I'm sure it's a pretty good chunk of the market that you can tap into if you can somehow build a plan in between the free plan and the $ 69 / month. And I hope you know that I am not telling you what to do with your pricing at all, I'm simply making a suggestion :-)
I think there is a lot of companies growing and I'm sure it's a pretty good chunk of the market that you can tap into if you can somehow build a plan in between the free plan and the $ 69 / month. And I hope you know that I am not telling you what to do with your pricing at all, I'm simply making a suggestion :-)
dp1- Moderator
- Posts : 3966
Join date : 2013-09-19
Location : california
Re: Welcome to House Call Pro
You remind me of the oil painting customer I had the DP
But I hear what your saying. A CRM with Ala Cart menu of options.
If that dispatching feature can save you a couple hour hours a week it would be well worth the cost. Luckily for me I dispatch myself but that postcard feature is something that interests me specifically for reminder cards.
But I hear what your saying. A CRM with Ala Cart menu of options.
If that dispatching feature can save you a couple hour hours a week it would be well worth the cost. Luckily for me I dispatch myself but that postcard feature is something that interests me specifically for reminder cards.
Re: Welcome to House Call Pro
At HouseCall Pro, we love to hear suggestions and we are continually implementing feedback from our pros! I truly hear you and I know there have been many other requests for an in-between plan.
We do believe that even for owner/operators, the grow plan is worth it because the marketing features alone will provide a significant ROI. Did you know that finding new customers costs 5x more than marketing to your existing customer base? Not only that, but marketing to current customers is also far more successful. If you get even just one job a month from the automated email and postcard marketing, it would essentially pay for itself!
While your business is still growing, it may be worthwhile to start with the free plan and then upgrade to premium when you are ready. If you call our team and discuss your situation, we will everything we can to help you tailor our program to fit your business! You can also schedule a in-depth web demo and compare the free vs paid plans by going on our website: tryhousecall.com/pro
We do believe that even for owner/operators, the grow plan is worth it because the marketing features alone will provide a significant ROI. Did you know that finding new customers costs 5x more than marketing to your existing customer base? Not only that, but marketing to current customers is also far more successful. If you get even just one job a month from the automated email and postcard marketing, it would essentially pay for itself!
While your business is still growing, it may be worthwhile to start with the free plan and then upgrade to premium when you are ready. If you call our team and discuss your situation, we will everything we can to help you tailor our program to fit your business! You can also schedule a in-depth web demo and compare the free vs paid plans by going on our website: tryhousecall.com/pro
HouseCallPro- Member
- Posts : 26
Join date : 2016-02-02
Re: Welcome to House Call Pro
Dp makes a good point and thinks like the accountant that he is...one of the reasons for his success.
There are a large sector of cleaners that fall between the free model being offered and the components of the upgraded services. Having the ability to add / subtract would be a nice option.
As it is, we just need to round up / down to what fits the best and go from there. I think that the upgraded service is a good value and worth the added cost from what I see, but we all like to have our cake and eat it to in this industry.
There are a large sector of cleaners that fall between the free model being offered and the components of the upgraded services. Having the ability to add / subtract would be a nice option.
As it is, we just need to round up / down to what fits the best and go from there. I think that the upgraded service is a good value and worth the added cost from what I see, but we all like to have our cake and eat it to in this industry.
Re: Welcome to House Call Pro
This would be a great Loaner ProgramĀ don't you guys think? Kerry would you PM me your phone number?
Re: Welcome to House Call Pro
The #1 shortcoming in my business.... Staying in contact with recent/past customers. And the time to run the program implementing it.
Matt; My carpet cleaner- Senior Member
- Posts : 1419
Join date : 2013-09-21
Age : 58
Location : Yakima, wa.
Re: Welcome to House Call Pro
dp1 wrote:I will call in the next couple of weeks, but the reason why I asked was because I have technicians working part time, so from time to time I'm not in the truck, and Rob ( Milspec6 ) is going to possibly be in the same boat as I am, so we are not a big company yet, if we have to pay $ 69 / month for job dispatching feature, then so be it, I'm not cheap
I think there is a lot of companies growing and I'm sure it's a pretty good chunk of the market that you can tap into if you can somehow build a plan in between the free plan and the $ 69 / month. And I hope you know that I am not telling you what to do with your pricing at all, I'm simply making a suggestion :-)
re marketing to your customers Dp for $69 is pretty cheap, it tends to pay for itself about 10x over at least
repeat customers and additional services have made good jump up for us
Re: Welcome to House Call Pro
I think I'm going to give a try. Sign up/set up over the weekend.
Matt; My carpet cleaner- Senior Member
- Posts : 1419
Join date : 2013-09-21
Age : 58
Location : Yakima, wa.
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