Latest topics
» RX20 for sale by ACE Services Mon Jun 10, 2019 12:25 pm
» So has this forum too, went the way of extinction too?
by Mo Wed May 01, 2019 9:13 pm
» Roll call....
by ACE Services Sat Apr 06, 2019 4:59 am
» New moves for business 2019
by ACpower1 Tue Feb 19, 2019 12:48 am
» Government shutdown
by ACE Services Tue Jan 22, 2019 5:35 am
» Stepped back in time
by Mo Mon Jan 21, 2019 11:47 am
» .....Christmas ever
by Mo Mon Jan 21, 2019 11:46 am
» have you ever use dyson for cleaning ?
by milspec6 Mon Dec 17, 2018 10:22 pm
» Water Heater
by Mo Mon Dec 17, 2018 8:31 pm
» anyone have an idea of why...?
by milspec6 Fri Dec 07, 2018 11:03 pm
» I don't know squat
by Matt; My carpet cleaner Wed Dec 05, 2018 11:14 pm
» what would you charge
by Mo Sun Dec 02, 2018 8:01 am
» Frozen cleaning for practice
by milspec6 Wed Nov 21, 2018 9:33 pm
» for the Holidays........
by Matt; My carpet cleaner Tue Nov 20, 2018 9:20 pm
» Pricing....ouch
by milspec6 Sat Nov 17, 2018 8:37 pm
She called me Cheap
5 posters
Page 1 of 1
She called me Cheap
I did a small cleaning job this morning consisting of a small living room, 10x10 bedroom and a 4 foot hallway. It has every color stain you could think of with poly in the bedroom and a frieze living room / hall.
I quoted her my truck minimum ($100) as it was only 5 minutes away and didn't really care if the stains came out...just wanted to get rid of the grey and she was having some allergy issues that she blamed on the carpet.
I sprayed it with Judons Slop and Gobble spiked with 3 scoops of OSR and extracted with the HOSS Rotary Extractor at 300 psi. I really like running the rotary on bad poly as that crap really requires a very good scrubbing to look clean. I ended up running the HOSS for all areas instead of changing back to the wand.
Surprisingly, the stains came out with the exception of a red that pinked out and stopped. The gatorades, juices, etc. all came out under the aggressive scrubbing of the machine. She was thrilled and said that she has hired cleaners before, but had never seen anything except a wand.....she like the toys.
I did take a few minutes to groom out the oval pattern and dried the frieze with the airpath as the rotary does leave things a little wetter than a wand. The poly was only damp to the touch though.
After 15 minutes with the fan running, I was loaded up and ready to go. She paid me the $100 and gave me a $50 tip before telling me that I was "Way too cheap". I guess maybe I am, but I really like it when my customers tip big instead of rolling their eyes at a large bill.
Get that rotary Mo, this was the first time that I ran it in 2 weeks, but it would never have turned out well with just a wand.
I quoted her my truck minimum ($100) as it was only 5 minutes away and didn't really care if the stains came out...just wanted to get rid of the grey and she was having some allergy issues that she blamed on the carpet.
I sprayed it with Judons Slop and Gobble spiked with 3 scoops of OSR and extracted with the HOSS Rotary Extractor at 300 psi. I really like running the rotary on bad poly as that crap really requires a very good scrubbing to look clean. I ended up running the HOSS for all areas instead of changing back to the wand.
Surprisingly, the stains came out with the exception of a red that pinked out and stopped. The gatorades, juices, etc. all came out under the aggressive scrubbing of the machine. She was thrilled and said that she has hired cleaners before, but had never seen anything except a wand.....she like the toys.
I did take a few minutes to groom out the oval pattern and dried the frieze with the airpath as the rotary does leave things a little wetter than a wand. The poly was only damp to the touch though.
After 15 minutes with the fan running, I was loaded up and ready to go. She paid me the $100 and gave me a $50 tip before telling me that I was "Way too cheap". I guess maybe I am, but I really like it when my customers tip big instead of rolling their eyes at a large bill.
Get that rotary Mo, this was the first time that I ran it in 2 weeks, but it would never have turned out well with just a wand.
Re: She called me Cheap
Good work Rob. I need to raise my minimum.
Check out what I cleaned today. This is how some of our low income vets live. The RE would have come in handy on this one.
I pre agitated with my tile and grout brush. One of the tenant said I should write Miricale in my van
Check out what I cleaned today. This is how some of our low income vets live. The RE would have come in handy on this one.
I pre agitated with my tile and grout brush. One of the tenant said I should write Miricale in my van
Re: She called me Cheap
I pulled out the 360 for a really impacted poly on wednesday, when the oil is so deep and worked in it really is needed.. unless you use a crb
Cleaned out the burner ring on our #4 lg yesterday, cant believe the heat levels I was getting used to.. its scary hot now. Wand tube will really get you, not just hot but actually burn your hand.
I thought I had a good heat increase when I increased pressure, not sure why it seemed like that worked..
Some jets werent firing so I pulled it apart and got a small mountain of sediment out of the burner ring.
Cleaned out the burner ring on our #4 lg yesterday, cant believe the heat levels I was getting used to.. its scary hot now. Wand tube will really get you, not just hot but actually burn your hand.
I thought I had a good heat increase when I increased pressure, not sure why it seemed like that worked..
Some jets werent firing so I pulled it apart and got a small mountain of sediment out of the burner ring.
Re: She called me Cheap
Mo wrote:Good work Rob. I need to raise my minimum.
Check out what I cleaned today. This is how some of our low income vets live. The RE would have come in handy on this one.
I pre agitated with my tile and grout brush. One of the tenant said I should write Miricale in my van
It would have certainly been faster...
Re: She called me Cheap
You can see the other side wicking already. Had to do more dry strokes and left fan
Take about an hour to clean that mess
Take about an hour to clean that mess
Re: She called me Cheap
Doesn't look thy stretched that carpet either when installed. Classic sign of a knee-kick installation.
They do take a lot of work with a wand...hint, hint, cough, cough.
They do take a lot of work with a wand...hint, hint, cough, cough.
Re: She called me Cheap
milspec6 wrote:I did a small cleaning job this morning consisting of a small living room, 10x10 bedroom and a 4 foot hallway. It has every color stain you could think of with poly in the bedroom and a frieze living room / hall.
I quoted her my truck minimum ($100) as it was only 5 minutes away and didn't really care if the stains came out...just wanted to get rid of the grey and she was having some allergy issues that she blamed on the carpet.
I sprayed it with Judons Slop and Gobble spiked with 3 scoops of OSR and extracted with the HOSS Rotary Extractor at 300 psi. I really like running the rotary on bad poly as that crap really requires a very good scrubbing to look clean. I ended up running the HOSS for all areas instead of changing back to the wand.
Surprisingly, the stains came out with the exception of a red that pinked out and stopped. The gatorades, juices, etc. all came out under the aggressive scrubbing of the machine. She was thrilled and said that she has hired cleaners before, but had never seen anything except a wand.....she like the toys.
I did take a few minutes to groom out the oval pattern and dried the frieze with the airpath as the rotary does leave things a little wetter than a wand. The poly was only damp to the touch though.
After 15 minutes with the fan running, I was loaded up and ready to go. She paid me the $100 and gave me a $50 tip before telling me that I was "Way too cheap". I guess maybe I am, but I really like it when my customers tip big instead of rolling their eyes at a large bill.
Get that rotary Mo, this was the first time that I ran it in 2 weeks, but it would never have turned out well with just a wand.
She just can't tell you directly that you did a great job. She just shows the satisfaction throught tip. Congrats
IamJoel- Member
- Posts : 13
Join date : 2016-09-01
Re: She called me Cheap
I take tips over "thank you" any day, ha..ha....
I somewhat agree with Rob on the whole " average bill and big tip" thing, but unfortunately not all customers tips let alone tips 50% of the total invoice, that's why I never expect tips, just pile it on the invoice as it's going to the same pocket anyway, lol.
I somewhat agree with Rob on the whole " average bill and big tip" thing, but unfortunately not all customers tips let alone tips 50% of the total invoice, that's why I never expect tips, just pile it on the invoice as it's going to the same pocket anyway, lol.
dp1- Moderator
- Posts : 3966
Join date : 2013-09-19
Location : california
Re: She called me Cheap
You are right Dp, one can't expect tips like that as it rarely happens to that extent. I suppose that I do need to raise my rates at some point, but right now growth is more important.
She never said what she expected to pay nor what she paid the other guys, but I thought the $100 was about right for that small of job. I guess I underestimate what is going on around here in regards to residential pricing.
She never said what she expected to pay nor what she paid the other guys, but I thought the $100 was about right for that small of job. I guess I underestimate what is going on around here in regards to residential pricing.
Similar topics
» What if you are called to clean this ?
» We called the Cat lady
» 70's called they want the carpet and
» some branding for cheap
» I like being called a Real Cleaner
» We called the Cat lady
» 70's called they want the carpet and
» some branding for cheap
» I like being called a Real Cleaner
Page 1 of 1
Permissions in this forum:
You cannot reply to topics in this forum
|
|