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Holiday Cleans

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Post by milspec6 Mon Nov 21, 2016 6:15 pm

I just received a phone call from a gentleman who scheduled a house cleaning for the day after Christmas. It started out as a question regarding a bad coffee stain, but ended up with a whole-house cleaning after a short discussion about the dye used in decaf coffee. That topic always builds a customer's confidence and often leads to a booking.

I am just surprised by all these post-holiday cleaning requests. In years past, they never happened...at least not with me. I normally see the pre-holiday cleaning followed by a stain removal or two following the event. I am honestly surprised and pleased to be booking jobs a month in advance like this during a time that is often dead.

Best part is that these bookings are coming from referrals. In this particular case, he got my card from a gentleman that I cleaned for a year ago after his wife died. I really liked that guy and it was obvious that he was struggling with the loss, so I refused to accept his money. We talked for awhile, shook hands, and he asked for a stack of cards.

This booking will be the 6 person that ended up with one of those cards. Feeling pretty good today. Wine
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Post by dp1 Tue Nov 22, 2016 5:19 pm

The blessings always comes back around, or I should say the investments are paying off ? Lol.
Good for you Bob !
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Post by milspec6 Tue Nov 22, 2016 6:11 pm

I believe that things always come back around. I always try to help others when I can....someday I might need that help as well. It does come back around, kindness boomerangs.



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Post by steamprony Thu Nov 24, 2016 10:05 pm

Building new customers, providing services the best of the best, the work sure pay off. Smile
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