Latest topics
» Radio Advertising
by Freemind1 Yesterday at 8:44 pm

» Repeat cust didn't pay !
by milspec6 Yesterday at 8:31 pm

» What's a fair price for this ?
by milspec6 Yesterday at 8:25 pm

» humble pie
by milspec6 Yesterday at 8:20 pm

» Before & after pics in your ads.
by dp1 Mon Jun 26, 2017 10:36 pm

» Connection with the largest contractor in my area.
by Freemind1 Sun Jun 25, 2017 9:23 pm

» Another mess
by milspec6 Fri Jun 23, 2017 4:07 pm

» You know it is hot when you turn down jobs
by milspec6 Fri Jun 23, 2017 2:56 pm

» Why I was away
by milspec6 Wed Jun 21, 2017 10:11 pm

» Pressure washer help
by steamprony Wed Jun 21, 2017 9:02 pm

» that's a 1st, ugh!
by milspec6 Tue Jun 20, 2017 10:20 pm

» After a long winter
by milspec6 Tue Jun 20, 2017 10:19 pm

» Setting customer expectations.
by milspec6 Tue Jun 20, 2017 10:14 pm

» Adding on work while you are there.....
by Freemind1 Tue Jun 20, 2017 8:36 pm

» Happy Father's day !
by Mo Mon Jun 19, 2017 1:03 pm


Repeat cust didn't pay !

View previous topic View next topic Go down

Repeat cust didn't pay !

Post by dp1 on Fri Mar 31, 2017 4:00 pm

Did a job for this real estate agent a few days ago, remembered him because last time it took a few days for him to pay, irked me, still scheduled him because we're still a little slow, sure enough, right before the job started confirmed the $$ amount and he texted back said ok, after the job is done, no text back, called him and texted him close to 10 times, no reply so far, I went to his office earlier and he's not there, I'm done with this guy, I know I should give him the benefit of the doubt and wait a few more days, I just don't have the patience for this kind of customers, I'm not bank, not a credit card company, payment is due after the job is completed, no exception, that's why I don't do much commercial work.
avatar
dp1
Moderator
Moderator

Posts : 3519
Join date : 2013-09-19
Location : california

Back to top Go down

Re: Repeat cust didn't pay !

Post by Matt; My carpet cleaner on Fri Mar 31, 2017 4:32 pm

I sure he wouldn't want you to show up at 8-9m, knocking on his door.
Is this the same one , when his wife heard about it , chewd him out?

_________________
Who's your carpet cleaner?
avatar
Matt; My carpet cleaner
Senior Member
Senior Member

Posts : 1098
Join date : 2013-09-21
Age : 52
Location : Yakima, wa.

Back to top Go down

Re: Repeat cust didn't pay !

Post by milspec6 on Fri Mar 31, 2017 4:37 pm

That is the problem with commercial work, payment is always delayed days or weeks. I don't like it either and would not accept it for small commercial items like a single house....that should be paid at completion.

The real estate agents I work for leave a check on the counter before I even arrive. That is the way that I prefer things.
avatar
milspec6
Moderator
Moderator

Posts : 8933
Join date : 2013-09-21
Location : Nebraska

http://castledefendersllc.com

Back to top Go down

Re: Repeat cust didn't pay !

Post by Freemind1 on Fri Mar 31, 2017 8:32 pm

That issue is pretty common here as well. I don't offer my services to real estate agent.

If they wanted to hire me, it would be pay upon completion, or I call the cops for theft of services.

Freemind1
Senior Member
Senior Member

Posts : 979
Join date : 2013-09-20

Back to top Go down

Re: Repeat cust didn't pay !

Post by Mo on Fri Mar 31, 2017 8:45 pm

Its it amazing how they are easy to get a hold of before the job and unavailable after the job is completed.

Not all real estate agents are dead beats they can be a great resource for work
avatar
Mo
Administrator
Administrator

Posts : 6404
Join date : 2013-09-19
Location : Arizona

http://www.thecleanerslounge.com

Back to top Go down

Re: Repeat cust didn't pay !

Post by milspec6 on Fri Mar 31, 2017 10:25 pm

Just call them up and tell them that if you don't get paid that your will return their dirt.
avatar
milspec6
Moderator
Moderator

Posts : 8933
Join date : 2013-09-21
Location : Nebraska

http://castledefendersllc.com

Back to top Go down

Re: Repeat cust didn't pay !

Post by Freemind1 on Sat Apr 01, 2017 8:31 am

Most (not all) agents are usually rolling their money. Dealing with a home for sale or a rental of theirs, they are most times, rolling money around. You won't get paid until someone pays them. Even then, it depends on who is in front of you, if you are going to be paid.

Hear it from contractors here, all the time. No desire to advertise to agents in my area. Too many guys here get screwed over.

Now, using the agents as a referral source to their clients, I can see having potential. I've had a few referrals from agents that I have never even spoke to. They must have seen my work/ talked to friends/ looked me up.

Freemind1
Senior Member
Senior Member

Posts : 979
Join date : 2013-09-20

Back to top Go down

Re: Repeat cust didn't pay !

Post by milspec6 on Sat Apr 01, 2017 12:36 pm

That is a very true statement Freemind, the key is finding the right one to work with. The real benefit for me in the past has not been the agent hiring you to clean prep a listing, but gaining the buyer's business.

I always leave my business cards on the fridge and in the closets on a house that I clean for sale prep. That way, I hope to gain the new owner's business as well.....often do. That makes 2-for-1 job which I feel is worth dealing with an agent that may be slow to pay.

Having said that, I have been burned as well and recently too. It is part of business just like dealing with property managers.
avatar
milspec6
Moderator
Moderator

Posts : 8933
Join date : 2013-09-21
Location : Nebraska

http://castledefendersllc.com

Back to top Go down

Re: Repeat cust didn't pay !

Post by Matt; My carpet cleaner on Sat Apr 01, 2017 7:31 pm

When dealing with Realtors, YOU need to have plan on how your going to work with them.
1. Be clear with them about who is responsible and going to pay.I've had some that: a:the owner was to pay.b: payment would happen at closing. c: reposed property, would take 90 days to process Thur HUD.(they told me this after no payment of 30 days.
2. They need to meet you there. No asst/secretary/maint guy/...
3. Terms of payment are:.... No aception.
4. No "I can get you a lot of work, so can I get a good deal?" Nope! It Never materializes!

_________________
Who's your carpet cleaner?
avatar
Matt; My carpet cleaner
Senior Member
Senior Member

Posts : 1098
Join date : 2013-09-21
Age : 52
Location : Yakima, wa.

Back to top Go down

Re: Repeat cust didn't pay !

Post by kevinj6121 on Sat Apr 01, 2017 9:10 pm

I recently did a job for a realtor who called me out of the blue, he was a nice guy, i did the job told him how the check was to made out ( it was also stated on my invoice) "Make check payable to" when i didn't get check after a week i emailed him and he said he'd take care of it, which he did as i did recieve the check, however it was not made out as it was suppose to be making it totally useless to me, so i emailed him back and he said he'd take care of it it's been about a week and still no check, i'll give it a few more days and contact him again.
I do work for another realtor and he pays me right then and there, think i'll just stick with him
avatar
kevinj6121
Active Poster
Active Poster

Posts : 202
Join date : 2014-06-21

Back to top Go down

Re: Repeat cust didn't pay !

Post by milspec6 on Sat Apr 01, 2017 9:53 pm

Typical agents....I have done work for my sister-in-law who happens to be an agent and even she was late on payment.

They are a bad risk no matter where you live.
avatar
milspec6
Moderator
Moderator

Posts : 8933
Join date : 2013-09-21
Location : Nebraska

http://castledefendersllc.com

Back to top Go down

Re: Repeat cust didn't pay !

Post by dp1 on Sun Jun 25, 2017 7:54 pm

I forgot to update this topic, almost 2 weeks ago, he actually called and pay his bill via phone ( credit card ), I charged his card and that was it.
I thought to myself, he must have another unit to be cleaned ? Which made me debate whether to accept the job or not ? If I don't, he might file charge back on that last credit card payment ? Well, after some thoughts, I decided if he ever call me again, I would still do work for him, but payment will be done up front, before I even pull my hoses out of the van, if we can't reach him, we'll move on to the next job until he call us back and make payment.
Sometimes we have to play hardball with these cockroaches.
avatar
dp1
Moderator
Moderator

Posts : 3519
Join date : 2013-09-19
Location : california

Back to top Go down

Re: Repeat cust didn't pay !

Post by milspec6 on Sun Jun 25, 2017 8:11 pm

If it is like all my commercial, he paid because he needs another cleaned very soon. I would make yourself less available the next time, make him worry a little that you might not take the job.

He will assume (rightly so) that he was about to lose you and hopefully decide to smarter about paying on time.
avatar
milspec6
Moderator
Moderator

Posts : 8933
Join date : 2013-09-21
Location : Nebraska

http://castledefendersllc.com

Back to top Go down

Re: Repeat cust didn't pay !

Post by dp1 on Mon Jun 26, 2017 10:33 pm

Great idea ! I'll tell him my next availability is in August, lol.
avatar
dp1
Moderator
Moderator

Posts : 3519
Join date : 2013-09-19
Location : california

Back to top Go down

Re: Repeat cust didn't pay !

Post by milspec6 on Mon Jun 26, 2017 10:38 pm

If that doesn't work, start openly complaining about how you had to fire a customer for slow pay issues. If he has any brains, he will get the message.
avatar
milspec6
Moderator
Moderator

Posts : 8933
Join date : 2013-09-21
Location : Nebraska

http://castledefendersllc.com

Back to top Go down

Re: Repeat cust didn't pay !

Post by kevinj6121 Yesterday at 4:40 am

I have a friend who has a few rental properties, one of his favorite sayings is
"If you ain't paying you ain't staying"
avatar
kevinj6121
Active Poster
Active Poster

Posts : 202
Join date : 2014-06-21

Back to top Go down

Re: Repeat cust didn't pay !

Post by milspec6 Yesterday at 8:31 pm

@kevinj6121 wrote:I have a friend who has a few rental properties, one of his favorite sayings is
"If you ain't paying you ain't staying"

Razz
avatar
milspec6
Moderator
Moderator

Posts : 8933
Join date : 2013-09-21
Location : Nebraska

http://castledefendersllc.com

Back to top Go down

Re: Repeat cust didn't pay !

Post by Sponsored content


Sponsored content


Back to top Go down

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum