Latest topics
» Another mess
by milspec6 Yesterday at 3:04 pm

» You know it is hot when you turn down jobs
by milspec6 Yesterday at 11:04 am

» Why I was away
by milspec6 Wed Jun 21, 2017 10:11 pm

» Pressure washer help
by steamprony Wed Jun 21, 2017 9:02 pm

» Connection with the largest contractor in my area.
by Freemind1 Wed Jun 21, 2017 5:04 am

» that's a 1st, ugh!
by milspec6 Tue Jun 20, 2017 10:20 pm

» After a long winter
by milspec6 Tue Jun 20, 2017 10:19 pm

» Setting customer expectations.
by milspec6 Tue Jun 20, 2017 10:14 pm

» Adding on work while you are there.....
by Freemind1 Tue Jun 20, 2017 8:36 pm

» Happy Father's day !
by Mo Mon Jun 19, 2017 1:03 pm

» Hi From Scotland
by milspec6 Thu Jun 15, 2017 1:25 pm

» Thought on my pricing.
by Freemind1 Wed Jun 14, 2017 8:43 pm

» any fishermen?
by Freemind1 Wed Jun 14, 2017 5:52 am

» Urine Stain Charges
by milspec6 Mon Jun 12, 2017 10:27 am

» Yelp vs Google
by Freemind1 Mon Jun 12, 2017 8:22 am


Lost good size job.

View previous topic View next topic Go down

Lost good size job.

Post by dp1 on Tue May 02, 2017 11:03 pm

I hate downtown area, access is hard, parking is hard, people are generally not friendly towards service people like us, today I had a job that a portable is just not going to cut it, carpets are almost black from soils, tried to open the window, this old style window is really hard to open but I managed to open it and then it's stuck and won't open further, I looked up and the blinds was the cause for it not to be able to open further, my hoses won't be able to squeeze through there.
Customer offered to take the blinds off and reschedule to tomorrow morning due to lack of parking, I agreed to reschedule, he called around 6 pm and cancelled, it's almost $ 500 job ( not even 1000 sq ft ), I tried to find another route as he said that he couldn't get the blinds out, this is a commercial blinds, so it's super long and I'm sure it's heavy, I tried to persuade him to ask his property management if we can park in the back alley, it's twice the distance for the hoses, maybe even longer than that, but it's still doable, the problem is the alley was blocked by those lockable poles so that no vehicles can go through. He agreed to ask but still cancelled the appointment.
I hate these places, don't they think that eventually they need their carpets cleaned ? May be they are used to dry / bonnet cleaning ? Doesn't make sense to me, I still wish he would call tomorrow morning but I wouldn't hold my breath on it.
avatar
dp1
Moderator
Moderator

Posts : 3510
Join date : 2013-09-19
Location : california

Back to top Go down

Re: Lost good size job.

Post by milspec6 on Wed May 03, 2017 2:14 am

I miss the old days when people had doggy doors. A hose fit so well in them.

Somebody has to be cleaning those carpets so there must be a way.
avatar
milspec6
Moderator
Moderator

Posts : 8922
Join date : 2013-09-21
Location : Nebraska

http://castledefendersllc.com

Back to top Go down

Re: Lost good size job.

Post by Mo on Wed May 03, 2017 4:43 am

You win some and you lose DP. You cant be all thing to all people... Unless you also use an OP machine and portable Very Happy
avatar
Mo
Administrator
Administrator

Posts : 6404
Join date : 2013-09-19
Location : Arizona

http://www.thecleanerslounge.com

Back to top Go down

Re: Lost good size job.

Post by milspec6 on Wed May 03, 2017 10:21 am

As a wise old cleaner once told me "You don't get to be the hero every time".
avatar
milspec6
Moderator
Moderator

Posts : 8922
Join date : 2013-09-21
Location : Nebraska

http://castledefendersllc.com

Back to top Go down

Re: Lost good size job.

Post by Mo on Wed May 03, 2017 4:50 pm

This is one of the few businesses where you can be the hero and the next stop you're the a hole that doesn't know how to clean carpet
avatar
Mo
Administrator
Administrator

Posts : 6404
Join date : 2013-09-19
Location : Arizona

http://www.thecleanerslounge.com

Back to top Go down

Re: Lost good size job.

Post by milspec6 on Wed May 03, 2017 7:40 pm

@Mo wrote:This is one of the few businesses where  you can be the hero and the next stop  you're the a hole that doesn't know how to clean carpet

It sure can make a monkey out of you quickly.
avatar
milspec6
Moderator
Moderator

Posts : 8922
Join date : 2013-09-21
Location : Nebraska

http://castledefendersllc.com

Back to top Go down

Re: Lost good size job.

Post by dp1 on Thu May 04, 2017 9:13 am

That's so true Mo !
I would push harder on portable use without raising my original quote if the carpet is not so damn dirty, I know I can't be a hero all the time but for something close to $ 500, I'm sure he's going to say a few words if the carpets don't come out clean.
avatar
dp1
Moderator
Moderator

Posts : 3510
Join date : 2013-09-19
Location : california

Back to top Go down

Re: Lost good size job.

Post by milspec6 on Thu May 04, 2017 11:18 am

Like I always say, expectations are really key. If you know the results will not live up to theirs, it needs to be settled prior to cleaning. At $500, I would expect a very clean result as well.
avatar
milspec6
Moderator
Moderator

Posts : 8922
Join date : 2013-09-21
Location : Nebraska

http://castledefendersllc.com

Back to top Go down

Re: Lost good size job.

Post by Mo on Fri May 05, 2017 6:51 am

I think for this particular job the small square footage and long hose runs you maybe be able to clean it faster with a pre scrubber and portable? That's if you can take all the equipment that you need in one trip
avatar
Mo
Administrator
Administrator

Posts : 6404
Join date : 2013-09-19
Location : Arizona

http://www.thecleanerslounge.com

Back to top Go down

Re: Lost good size job.

Post by Sponsored content


Sponsored content


Back to top Go down

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum