Latest topics
» Worst experience ever
by milspec6 Thu Sep 13, 2018 3:43 pm

» The real problem with telemarketers
by dp1 Thu Sep 13, 2018 2:16 pm

» Stair wands
by Matt; My carpet cleaner Sat Sep 08, 2018 2:10 pm

» Labor day????
by Matt; My carpet cleaner Wed Sep 05, 2018 8:50 pm

» Calling Mr. Wonderful
by dp1 Wed Sep 05, 2018 8:09 pm

» I’m humiliated !
by dp1 Fri Aug 31, 2018 1:55 pm

» Good used parts
by ACE Services Thu Aug 30, 2018 6:08 pm

» It's been a while !
by milspec6 Thu Aug 30, 2018 5:45 pm

» Expansion of services.
by dp1 Tue Aug 28, 2018 6:29 pm

» Lectured by potential customer
by dp1 Fri Aug 24, 2018 1:38 pm

» hired the competition.....
by milspec6 Tue Aug 21, 2018 2:55 pm

» never hear about them
by milspec6 Mon Aug 20, 2018 7:28 pm

» What now......
by milspec6 Thu Aug 16, 2018 3:33 pm

» Dealing with difficult real estate agent.
by milspec6 Thu Aug 09, 2018 6:38 pm

» Convenient store.
by milspec6 Thu Aug 09, 2018 6:34 pm


Connection with the largest contractor in my area.

Post new topic   Reply to topic

 :: Forums :: Off Topic

Go down

Connection with the largest contractor in my area.

Post by Freemind1 on Sun Jun 11, 2017 3:01 pm

I got a call for a bid today from the CEO of the largest construction contractor in my area.

It's for his home. Nice guy.

I was waiting for the "if you give me a cheap price, I can get you all the work you can handle" speech. Surprisingly he said "We have many properties in the area, but I'm looking for quality". To which I replied he was in luck, that's all I offer. I'm glad he didn't go the cheapo route, because I probably would have turned him down. Every time I have ever heard the "give me a cheap price and I'll run you over with so much business" bullcrap, it's always a lie.

I don't know what doors this will open for me (maybe none), but he accepted my bid for both in and out (he only wanted interior initially). I told him it's not much more to add interior cleaning. It's about 1/3 of the cost. And he mentioned how busy he was, so there was that too.

I DID give him a good price, because I don't know if anyone else was bidding. Apparently not, as I got the bid. Others that come here are stupid cheap. I don't know how they stay in business at their price model. Maybe they had done work for him already, and that's why he mentioned quality, lol.

This home is a typical "McMansion" home in my area. Not on a lake, has about 2+ acre plot, and 50 windows.

I'm gonna say that 50 windows is pretty average on all the homes I clean. The largest number was on a house I bid last year, with 100 windows (literally) needing cleaned.

Water fed poling this job and my wife doing interiors with the Unger kit, we will knock this job out in 2 hours or less, and walk away with a 350 check. Not the greatest hourly average, where it's usually pushing over 150 an hour per man. I can live with it. I just hope there is more work from him, but if not, I'm happy with it for what it is.

Freemind1
Senior Member
Senior Member

Posts : 1246
Join date : 2013-09-20

Back to top Go down

Re: Connection with the largest contractor in my area.

Post by milspec6 on Sun Jun 11, 2017 5:12 pm

Nothing wrong with $350 for 2 hours work, I'll gladly take that every time.

You are also correct, the "give me a good price and I'll get you a lot of work" is one of the biggest lies in contractor history.  There must be a guide out there that instructs people to make that claim as I hear it all the time.

To quote Rooster Cogburn in the movie "True Grit": (1:35 into it)

avatar
milspec6
Moderator
Moderator

Posts : 10036
Join date : 2013-09-21
Location : Nebraska

http://castledefendersllc.com

Back to top Go down

Re: Connection with the largest contractor in my area.

Post by Freemind1 on Sun Jun 11, 2017 6:40 pm

Oh, they don't even have to be a contractor. I've heard it from association people too.

Lots of folks either think the lie works, or they just think they are more important then they really are.

Either way, when someone trots out that line, I tend to walk away because I know what a waste of time it is. They aren't buying unless it's beer money, and you aren't getting any referrals from them either.

Freemind1
Senior Member
Senior Member

Posts : 1246
Join date : 2013-09-20

Back to top Go down

Re: Connection with the largest contractor in my area.

Post by Matt; My carpet cleaner on Sun Jun 11, 2017 9:17 pm

Had that happen many times over the years; NOT 1 job came my way.
Lunch lady at a school said that to me. "I know everyone, they listen to me..."

_________________
Who's your carpet cleaner?
avatar
Matt; My carpet cleaner
Senior Member
Senior Member

Posts : 1384
Join date : 2013-09-21
Age : 53
Location : Yakima, wa.

Back to top Go down

Re: Connection with the largest contractor in my area.

Post by Freemind1 on Mon Jun 19, 2017 8:41 am

Well, I did his home today. I think the job turned out GREAT.

But there were scratches in the glass from where someone likely did the construction clean up years ago, and didn't know HOW to use a blade.

A few windows had hard water stains, but not many.

He left before I was done, and left his assistant there to lock up behind us. He didn't leave a check, so I billed him. It miffed me, but I'm giving him the benefit of the doubt that he just forgot to cut the check. I'm sure a window cleaner isn't top of his priorities list.

We will see if this leads to more work, or this guy is just a headache. I prefer to be the optimist.

Freemind1
Senior Member
Senior Member

Posts : 1246
Join date : 2013-09-20

Back to top Go down

Re: Connection with the largest contractor in my area.

Post by Mo on Mon Jun 19, 2017 1:02 pm

Wasn't busy to get your bid or to see you start the job but too busy to cut you a check poop
avatar
Mo
Administrator
Administrator

Posts : 6637
Join date : 2013-09-19
Location : Arizona

http://www.thecleanerslounge.com

Back to top Go down

Re: Connection with the largest contractor in my area.

Post by Matt; My carpet cleaner on Mon Jun 19, 2017 4:49 pm

@Freemind1 wrote:Well, I did his home today. I think the job turned out GREAT.

But there were scratches in the glass from where someone likely did the construction clean up years ago, and didn't know HOW to use a blade.

A few windows had hard water stains, but not many.

He left before I was done, and left his assistant there to lock up behind us. He didn't leave a check, so I billed him. It miffed me, but I'm giving him the benefit of the doubt that he just forgot to cut the check. I'm sure a window cleaner isn't top of his priorities list.

We will see if this leads to more work, or this guy is just a headache. I prefer to be the optimist.

Quickly send a thank you note. With a "PS" I left an invoice on the counter

_________________
Who's your carpet cleaner?
avatar
Matt; My carpet cleaner
Senior Member
Senior Member

Posts : 1384
Join date : 2013-09-21
Age : 53
Location : Yakima, wa.

Back to top Go down

Re: Connection with the largest contractor in my area.

Post by Freemind1 on Mon Jun 19, 2017 8:33 pm

I already sent the invoice to his email, but he didn't respond today. If I don't hear from him in the next day or two, I'll call him and make sure he got it ok and that he was happy with the work.

Still ticks me off that I didn't get paid. I sure hope he doesn't just assume that he can pay me whenever he wants, as this was NOT a account that has credit and time to pay.

We'll see.

Freemind1
Senior Member
Senior Member

Posts : 1246
Join date : 2013-09-20

Back to top Go down

Re: Connection with the largest contractor in my area.

Post by milspec6 on Tue Jun 20, 2017 12:56 am

Sounds like the typical large business to me....pay when they feel like it. Construction contractors are the absolute worse in that category. Be the squeaky wheel.
avatar
milspec6
Moderator
Moderator

Posts : 10036
Join date : 2013-09-21
Location : Nebraska

http://castledefendersllc.com

Back to top Go down

Re: Connection with the largest contractor in my area.

Post by Matt; My carpet cleaner on Tue Jun 20, 2017 11:09 am

Maybe an email follow up asking QC questions?
How they look?
Anything we missed?
Would you recommend us to others?
And end with; something about payment ....
Squeaky wheel...

_________________
Who's your carpet cleaner?
avatar
Matt; My carpet cleaner
Senior Member
Senior Member

Posts : 1384
Join date : 2013-09-21
Age : 53
Location : Yakima, wa.

Back to top Go down

Re: Connection with the largest contractor in my area.

Post by milspec6 on Tue Jun 20, 2017 11:12 am

Matt is on the right track, stay on his radar.
avatar
milspec6
Moderator
Moderator

Posts : 10036
Join date : 2013-09-21
Location : Nebraska

http://castledefendersllc.com

Back to top Go down

Re: Connection with the largest contractor in my area.

Post by Mo on Tue Jun 20, 2017 4:06 pm

Just wait a week and then call him and calmly ask " Where the F is my money" Very Happy Very Happy

Just joking you'll get paid but I agree it ticks me off when people assume that you an just bill them
avatar
Mo
Administrator
Administrator

Posts : 6637
Join date : 2013-09-19
Location : Arizona

http://www.thecleanerslounge.com

Back to top Go down

Re: Connection with the largest contractor in my area.

Post by Freemind1 on Tue Jun 20, 2017 8:46 pm

Well, I got contact from him today. No words about payment.

Instead he sent me pictures of a bank they are almost done building and asked me to bid it. Not much paint spatter that I could see, but there were forms close to the building where they were about to pour concrete.

I sent my bid, with the caveat that the price is this, AS LONG as no more paint ends up on the glass OR any concrete.

I was out dropping more postcards when he e-mailed me. I submitted the bid before noon, but I have not heard anything back. I didn't bid it cheap either, nor will I. If he accepts, we will need to talk about when payment will be sent, because I'm not going to go in and not know that.

They never asked about bonding or anything about insurance. I wonder if that will be a concern of theirs? I carry 150K of liability, and I'm not really wanting to buy more.

Freemind1
Senior Member
Senior Member

Posts : 1246
Join date : 2013-09-20

Back to top Go down

Re: Connection with the largest contractor in my area.

Post by milspec6 on Tue Jun 20, 2017 10:16 pm

I established a policy with my commercial customers that I will not perform any new jobs until the previous job is paid. I can set my watch to it now, once the check arrives, the phone rings with the next job.
avatar
milspec6
Moderator
Moderator

Posts : 10036
Join date : 2013-09-21
Location : Nebraska

http://castledefendersllc.com

Back to top Go down

Re: Connection with the largest contractor in my area.

Post by Freemind1 on Wed Jun 21, 2017 5:04 am

That is a good policy. I don't know how well it may work for this situation though.

Being a large company, they have multiple crews and many projects going at a time.

My main concern is that the bill gets paid within 30 days and they are never very indebted to me. I've heard of guys waiting on 10k or more. No way I could do that.

Freemind1
Senior Member
Senior Member

Posts : 1246
Join date : 2013-09-20

Back to top Go down

Re: Connection with the largest contractor in my area.

Post by Freemind1 on Sun Jun 25, 2017 2:34 pm

Well, I got a call from them today, to go out and do a construction clean on a building they remodeled. I told them I don't really work on Sunday's, but I would take care of it today for them.

They had painters and electricians working today, just to get the project done before tomorrow. Mad

I asked the painter if I REALLY ought to be cleaning this glass, since he is still painting the outside. He said "Oh yeah, no problem. If I get paint on the glass, I'll just razor it off".

Shocked

I could have crapped right there..... You NEVER razor glass DRY. Makes me wonder how many panes of glass he scratched the heck out of....

BUT at least I got a conversation about when I will get paid. The bill for his house has already been processed for payment, and my job today gets processed tomorrow. So it sounds like I will get paid mostly timely. So long as nothing gets to 30 days, I guess I will be ok with that. It also sounds like, at least in warmer weather, I'll get bonus work. Wished I could get hooked up with more like this one, but we are small town.

Freemind1
Senior Member
Senior Member

Posts : 1246
Join date : 2013-09-20

Back to top Go down

Re: Connection with the largest contractor in my area.

Post by dp1 on Sun Jun 25, 2017 7:46 pm

Lol, I didn't even know you can't razor glass dry, I've done it to my rear view mirror before to remove the sticky residues from blind spot mirror Razz I'm learning something new today, so thanks Razz
And glad that you actually are getting paid.
avatar
dp1
Moderator
Moderator

Posts : 3966
Join date : 2013-09-19
Location : california

Back to top Go down

Re: Connection with the largest contractor in my area.

Post by milspec6 on Sun Jun 25, 2017 8:14 pm

That is why "0000" steel wool is your friend.
avatar
milspec6
Moderator
Moderator

Posts : 10036
Join date : 2013-09-21
Location : Nebraska

http://castledefendersllc.com

Back to top Go down

Re: Connection with the largest contractor in my area.

Post by Freemind1 on Sun Jun 25, 2017 9:23 pm

Yeah, razoring glass can scratch it.
Even steel wool can scratch glass, if it forms ANY rust in it. Sometimes you can use the wool pad for some time, sometimes not long at all.

I prefer bronze wool. More expensive and less aggressive, but no risk of scratching.

Freemind1
Senior Member
Senior Member

Posts : 1246
Join date : 2013-09-20

Back to top Go down

Re: Connection with the largest contractor in my area.

Post by Freemind1 on Fri Jun 30, 2017 2:16 pm

Well, going to do that bank tomorrow.

Was going to do it today, but they did not communicate to me that the parking lot was getting asphalted today. No place to park!

Hope I see a check coming soon, or I'm gonna have to shut them off until I get payment. They are almost at a grand already, and I already have paperwork and certificate of insurance submitted already.

Freemind1
Senior Member
Senior Member

Posts : 1246
Join date : 2013-09-20

Back to top Go down

Re: Connection with the largest contractor in my area.

Post by dp1 on Fri Jun 30, 2017 8:33 pm

Wow ! I wouldn't deal with anyone without getting paid right after the job is done, unless if I know them previously and have done a couple of cleanings, I have dealt with property management that the only way they pay is through mailed check, I agreed only because the general manager of the company is my repeat customer and she gave me her word that checks will be mailed to me right after the invoice is received.
I guess it's different area, I'm in metropolitan area where I just can't trust anyone.
A few months ago, there was a property management that was trying to get a cleaning done, I gave those guys an estimate 2 years prior and after much back and forth about payment arrangements and paperwork, the property management was very slow in responding to emails, after saying okay everything is good, the next day, they want some other paperwork, the building manager finally getting frustrated and gave an unpleasant tone in the email, something along these lines "Nation's best, are you interested in this job or not ? If not I'm going to look for another vendor", I responded and cc'd the property management saying how slow they are in responding about getting paperwork needed straightened out, and that we are not cleared yet, I have to make sure we are cleared so that there would be no delay in payment, and I never heard back from them and I couldn't be happier, it's $ 3000 job and I don't really care, if I can get paid right away I would be fighting hard for that job.
avatar
dp1
Moderator
Moderator

Posts : 3966
Join date : 2013-09-19
Location : california

Back to top Go down

Re: Connection with the largest contractor in my area.

Post by dp1 on Fri Jun 30, 2017 8:34 pm

I sure hope everything is good and you will get paid James !
Btw $ 150 k liability insurance is very low, most places here in LA required 1 million / 2 million aggregates.
avatar
dp1
Moderator
Moderator

Posts : 3966
Join date : 2013-09-19
Location : california

Back to top Go down

Re: Connection with the largest contractor in my area.

Post by Freemind1 on Fri Jun 30, 2017 9:20 pm

I'm not actually required to carry ANY liability in my locality. A construction contractor IS required to carry 250k, but I don't fall under that category.

As far as the check goes, I only trust so far. A business here that has been around a LONG time, and there is no talk of them screwing people out of money, I tend to have some trust with them. A new residential client, no, no trust until they establish a pattern of being good payers.

But they are nearing a limit I am not comfortable with. Not going to let them get in more than 1K to me.

Freemind1
Senior Member
Senior Member

Posts : 1246
Join date : 2013-09-20

Back to top Go down

Re: Connection with the largest contractor in my area.

Post by milspec6 on Sat Jul 01, 2017 1:20 am

Wow, I am jealous of your insurance situation. I carry 2 million and it isn't cheap in this area.
avatar
milspec6
Moderator
Moderator

Posts : 10036
Join date : 2013-09-21
Location : Nebraska

http://castledefendersllc.com

Back to top Go down

Re: Connection with the largest contractor in my area.

Post by Sponsored content


Sponsored content


Back to top Go down

Back to top


Post new topic   Reply to topic

 :: Forums :: Off Topic

 
Permissions in this forum:
You can reply to topics in this forum