Latest topics
» Worst experience ever
by milspec6 Thu Sep 13, 2018 3:43 pm

» The real problem with telemarketers
by dp1 Thu Sep 13, 2018 2:16 pm

» Stair wands
by Matt; My carpet cleaner Sat Sep 08, 2018 2:10 pm

» Labor day????
by Matt; My carpet cleaner Wed Sep 05, 2018 8:50 pm

» Calling Mr. Wonderful
by dp1 Wed Sep 05, 2018 8:09 pm

» I’m humiliated !
by dp1 Fri Aug 31, 2018 1:55 pm

» Good used parts
by ACE Services Thu Aug 30, 2018 6:08 pm

» It's been a while !
by milspec6 Thu Aug 30, 2018 5:45 pm

» Expansion of services.
by dp1 Tue Aug 28, 2018 6:29 pm

» Lectured by potential customer
by dp1 Fri Aug 24, 2018 1:38 pm

» hired the competition.....
by milspec6 Tue Aug 21, 2018 2:55 pm

» never hear about them
by milspec6 Mon Aug 20, 2018 7:28 pm

» What now......
by milspec6 Thu Aug 16, 2018 3:33 pm

» Dealing with difficult real estate agent.
by milspec6 Thu Aug 09, 2018 6:38 pm

» Convenient store.
by milspec6 Thu Aug 09, 2018 6:34 pm


Favorite new customer experience

Post new topic   Reply to topic

Go down

Favorite new customer experience

Post by milspec6 on Fri Mar 30, 2018 3:22 pm

I had an expected small job today that came up last minute. It was supposedly due to a new puppy making a mess in the hallway. When I got there, her husband had moved all the furniture off the carpet throughout the house. Furniture was stacked up in the garage and tiled floored kitchen. The job turned into a whole house clean (4 bedroom, full basement, an office, living room, couple of rugs) but with all the furniture moved out of the way, I was able to knock it out in 90 minutes....even dried it. It got even better when I met her at work to settle up, she got me another job with her co-worker in 2 weeks.

That is how it should be all the time in a perfect world. Sunny, 60 degrees, organized customers, good tickets....but it is now supposed to be flurries and a high of 28 on Sunday. This weather is killing this business, it just never feels like Spring long enough to get people thinking about cleaning. Still, although just one job today, it was better than expected when I went to sleep last night. I am even seeing a really good jump in visits to the website this week, so either they didn't like the site or else they are lurking in the weeds until the Spring weather finally decides to stay for more than just a day or two.
avatar
milspec6
Moderator
Moderator

Posts : 10036
Join date : 2013-09-21
Location : Nebraska

http://castledefendersllc.com

Back to top Go down

Re: Favorite new customer experience

Post by Mo on Fri Mar 30, 2018 8:24 pm

That's a nice surprise Bob. This winter is a stubborn one. I think we finally hit spring here high 68 and low 40.
The increase in traffic is a good sign hopefully that means there is some jobs in your future.
avatar
Mo
Administrator
Administrator

Posts : 6637
Join date : 2013-09-19
Location : Arizona

http://www.thecleanerslounge.com

Back to top Go down

Re: Favorite new customer experience

Post by milspec6 on Fri Mar 30, 2018 8:35 pm

Well, there can't be less at this point. In this region (maybe elsewhere as well) June and July are dead months, so there is only 2 more to go before the next dry period. They need to be good ones to get this year moving. There are signs that they might well be, but it has a hollow feel to it when I am scraping the ice off my windshields.
avatar
milspec6
Moderator
Moderator

Posts : 10036
Join date : 2013-09-21
Location : Nebraska

http://castledefendersllc.com

Back to top Go down

Re: Favorite new customer experience

Post by dp1 on Tue Apr 10, 2018 8:40 pm

We hit 90 degrees yesterday and today, I HATE it already ! The only good thing is my schedule is pretty booked this week.
avatar
dp1
Moderator
Moderator

Posts : 3966
Join date : 2013-09-19
Location : california

Back to top Go down

Re: Favorite new customer experience

Post by Mo on Fri Apr 13, 2018 9:44 pm

What's a booked week Sad
avatar
Mo
Administrator
Administrator

Posts : 6637
Join date : 2013-09-19
Location : Arizona

http://www.thecleanerslounge.com

Back to top Go down

Re: Favorite new customer experience

Post by milspec6 on Fri Apr 13, 2018 10:47 pm

I'm with you Mo. A booked week right now is 3 jobs.
avatar
milspec6
Moderator
Moderator

Posts : 10036
Join date : 2013-09-21
Location : Nebraska

http://castledefendersllc.com

Back to top Go down

Re: Favorite new customer experience

Post by Sponsored content


Sponsored content


Back to top Go down

Back to top


Post new topic   Reply to topic
 
Permissions in this forum:
You can reply to topics in this forum