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Reminder calls

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Post by Mo Sat Nov 01, 2014 12:38 pm

Bill's comment about his former secretary got me thinking about hiring some to make phone calls to your existing client base that are due for another cleaning. Maybe this person can make a percentage of ever schedule job? Anybody ever done that? Would it be too intrusive? Good or bad idea? Reminder postcard a better value and close ratio?


Last edited by Mo on Sat Nov 01, 2014 2:07 pm; edited 1 time in total
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Post by Davey Cracker Sat Nov 01, 2014 1:55 pm

I use to have a phone room and paid telemarketers to get new customers......until I got tired of being an adult babysitter.

The best way to remind past customers is to call them.....that's what works for me when things slow down.
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Post by dp1 Sun Nov 02, 2014 12:22 am

I didn't see this thread earlier, I asked Bill in the "cool little tool" thread and I hope he can answer some of my questions here, if he's willing of course, about the payment option of a receptionist, thanks Bill.
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Post by Mo Sun Nov 02, 2014 8:44 am

A few years back I had a customer tell me that she received a phone call from a carpet cleaning asking for the biz. I wonder if that still happening. I also had a customer tell me that Stanley makes reminder calls.

Dave how many jobs did your telemarking crew generate per week on average?
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