When the explosion happens before your eyes.....

by Ryan S Sat Nov 09, 2013 8:19 pm

Let me give ya the cleaning reset.

Olefin loop pile Berber. Tight rows, low pile. It's white, white. This is a regular client. Elderly lady, widowed. Never had this type of problem.
Light soil level. Pre vac, PS S/O and extract.

Then this happened. One wand stroke and this explosion happen.
When the explosion happens before your eyes..... Image_zps8e2ce8d8

When the explosion happens before your eyes..... Image_zps8e2ce8d8

Not gonna tell ya what or how we handled it, or even the results. Let's first take some stabs at what was the cause of these mystery spots. You can ask questions or guest at the cause and we can go from there.

Have fun. I learned a lot.

by Davey Cracker Sat Nov 09, 2013 8:30 pm

My guess is, it's powdered graphite or makeup that wasn't pre-vac out completely. Or if not either of those two, some other kind of dry powdered substance that exploded and surfaced when the carpet was wetted........seen it happen mannny times!! Laughing

by milspec6 Sat Nov 09, 2013 9:37 pm

Chunks from the rubber liner of your pressure hose?? Black death to follow....

by ODIN Sat Nov 09, 2013 10:34 pm

toner but not there young girls make no bits and pieces from bottom of shoes from black top out side parking lot. ?

by Joe Bristor Sun Nov 10, 2013 7:16 am

Ryan
Are you talking about the black dots or what appears to be a faint red stain?

Sometimes you gotta step back like 5 feet to get the big picture.
Do you have another photo from a little further away?
Another reason I love the White Knight Sprayer.
You can stand back (like your customer does) and shoot it from 5 feet away.

by Ryan S Sun Nov 10, 2013 8:09 am

Yes Joe the black dots. Good eye on tithe red. It's vomit.

by Allied Sun Nov 10, 2013 4:25 pm

I'm going to have to agree with Mil...hose chunks.

Bo

by Joe Bristor Sun Nov 10, 2013 5:46 pm

Red remover for the pet barf? Proof pets can't handle FDC dyes.

Ink remover/solvent if the black is printer toner.

by Pro Touch Sun Nov 10, 2013 6:06 pm

I'm going to guess insects. It looks like the black spots are on top and next to the fibers and not embedded in them.

by Ryan S Sun Nov 10, 2013 6:16 pm

Little hint. It has has to do with pets. I'll give the answer tomorrow. Let's see if y'all can get it right.

by Pro Touch Sun Nov 10, 2013 6:20 pm

They're to big to be fleas, are these ticks?

by Ryan S Sun Nov 10, 2013 6:21 pm

Nope

by Pro Touch Sun Nov 10, 2013 6:26 pm

Jerky treats?

by Fuzzsucker Sun Nov 10, 2013 7:01 pm

Ive seen it before its litter

by Davey Cracker Sun Nov 10, 2013 9:42 pm

Cat litter, Fuzz got it! ....I forgot about that one!!....rookie mistake by a vet! LOL

I've had it happen maaany times, I should have thought of that too.

by milspec6 Sun Nov 10, 2013 10:28 pm

Why wouldn't cat litter (charcoal) debris been removed with the vacuum step? At the very least, it should have shown itself on the surface afterwards and prior to introducing water to it.

Either it is time to upgrade a vacuum or else there is something else at work here. I had a cat eat a box of crayons once and puked that all over the place which left chunks of paper in addition to the crayons, but never litter.

Just not sure that is the answer....

by Larry Henson Mon Nov 11, 2013 4:27 am

Dog chewed up an ink pen. A Fels bar will take ink out carpet pretty quick. Wet the spot, rub the bar on it, agitate a little and extract.

by Ryan S Mon Nov 11, 2013 5:39 am

Fuzzsucker wrote:Ive seen it before its litter

We have a winner. Now how did or would you to handle?

by Ryan S Mon Nov 11, 2013 5:43 am

milspec6 wrote:Why wouldn't cat litter (charcoal) debris been removed with the vacuum step? At the very least, it should have shown itself on the surface afterwards and prior to introducing water to it.

Either it is time to upgrade a vacuum or else there is something else at work here. I had a cat eat a box of crayons once and puked that all over the place which left chunks of paper in addition to the crayons, but never litter.

Just not sure that is the answer....

I used a g6 Kirby. I knew this was an issue in the past from previous cleanings just never this bad. This is the room where the box is kept. So I vacuumed extra good here. Remember it's tight loop pile. The charcoal bits were imbedded deep and when I took one pass with the wand it exploded like that.

by Fuzzsucker Mon Nov 11, 2013 12:57 pm

With kitty litter I like to take the vac hose and vigorously rub on the carpet to put some high pressure on the fibers and remove as much as possible. Follow that with cleaning as usual and if you run into any problem spots, like in your example, fels seems to do the trick most of the time. That's it.

by ACpower1 Mon Nov 11, 2013 6:51 pm

black cat litter? I didnt know what I was looking for, I thought the black was the design/ color of the carpet.

by Davey Cracker Mon Nov 11, 2013 8:53 pm

ACpower1 wrote:black cat litter? I didnt know what I was looking for, I thought the black was the design/ color of the carpet.

Cat litter starts out light colored until it gets wet, then it's dark gray almost black, and hardens and sticks...it sux. lol

It's pretty easy to miss it, or even not get it all vacuumed up when trying, especially as Ryan said, on a tight loop Berber. And once wet it hardens and sticks like concrete....lika sez it sux. Crying or Very sad

by Ryan S Mon Nov 18, 2013 6:26 pm

So here is what I had to do. No way this was coming out with the wand. So I decided to get the 360 and irrigate it out with some scrubbing. I used more water than I wasted or like too. I advised the client that wicking may be a problem and I would call back Monday to see how things dried out. All was well and I moved the cat liter box to the bathroom.

by milspec6 Mon Nov 18, 2013 6:53 pm

You might want to carry some tacky step-off mats like we use around radiation areas. They come in many sizes and prevent anyone from tracking dust (or kitty litter) after walking across them. They aren't real sticky, so a cat will not object to them...at least my sister's didn't.

When you come across a situation like that, you could make an instant sale and make life easier the next time around.

It's a thought anyway. Wink

http://www.cleanicity.com/Stikitty_p/stik.htm

by Ryan S Mon Nov 18, 2013 8:26 pm

Not a bad ideas

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