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Day in the life of 2 Butlers with Saiger's Steam Clean

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Day in the life of 2 Butlers with Saiger's Steam Clean Empty Day in the life of 2 Butlers with Saiger's Steam Clean

Post by Mark Saiger Sat Sep 13, 2014 4:58 pm

I did a live day with Saiger's on a Facebook Carpet cleaners forum. Someone had asked about us running two Truckmounts on most jobs, so it was the catalyst to doing the posts and thought I would share here too.

I am posting actual invoice totals and info about the jobs for the day as well. This was from this past Thursday 9-11-2014 for us and is a pretty typical day. This is a watered down version, but it was kind of a play by play on Facebook in a closed group....

Ok...here we go for a typical day lately with us.


We used to run the 2 Butler truckmounts and 3 people (sweet spot) but the youngest daughter's boyfriend quite at the beginning of June, so we did not hire someone new.  

This is our twist on keeping a busy schedule (scheduled hard to the end of the month and taking booking into October and November)

I did the presentation at a convention in California this past Feburaty about how much extra time we saved and the extra money we were able to make with this system.  This is just to show you a possible option and there might be others.  We are always looking at ways to save time and money and make out lives easier with the busy schedule.  

Here were the numbers from last year (2013).  Will analyze at the end of this year as well to see if we are doing well.  

**54,055 Additional sq ft carpet cleaned ($20,000 additional cc monies) does not include other services such as upholstery, tile & grout will all increased too.

**20 more total Van/CC machine hours over 2012

**each van generated over $25 an hour total increase fro the year (we gave ourselves a $25 an hour raise for every hour the van was running)

** a total of 20 more van hours - increased income of $20,000 (Almost $1000 per hour additional increase)

**866 less total van miles (and more money made!)

** each van doing over $178,000 each (for carpet cleaning type services)

So here we go....complete with invoice pics!  Not trying to pull any bull here! Todays' jobs 9-11-2014!

Day of 2 Butler truckmounts with Saiger's Steam Clean. First job 3 bedrooms WALL TO WALL...argh... Hall, living room, Set of stairs.

Arrive 8:30 am, wrapped up 9:54 am.

Prevac, edge out, prespray, CRB, everything sticky tab prepped or tags set... $444.07 with 2 of us...

When get close to end, one starts Wrap up of other vans while other finishes. We read each other. This is my son in law.

Today was a strange day as 3 of the requests were for moving everything in the rooms/bedrooms.  Rarely have that happen!

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11091939_zps6e0a6d02

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Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11094841_zps000d6256

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11094759_zps3139cced

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11094521_zps7ea29c4d


Moving a piano sucks...but they way...But they insisted....OK...It's moved!

First one was 1005 Sq ft and 12 steps


Second Job:

2nd job is a living room, hall, full bedroom, downstairs Family room, steps for Clean and protect and touch up a couch cushion. Lucky route plan and was only 10 minute drive... Diving in more... Back in a bit. Soil filtration lines need some tlc

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11102010_zps279a8f28

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11104043_zps34febb06

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Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11111521_zps4f5f2383

Little Harvard Bone Dry encap juice and agitation....then extract.

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11111159_zpse6198a0f

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11111759_zpsca1527b0

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11111950_zps14235616

Scrubbing on the soil filtration lines!

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11110945_zps0e5d445e

Cleaning behind the furniture first...everything sticky tabbed before moisture present.

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11112817_zps3e49d4ba

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11113647_zps433c902f

Son in law in Basement...me up top with other van

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11113013_zps9ea43678

These pieces we blocked up after applying prespray just in case....then cleaned the area and put back in place.

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11113652_zps2b29c8a8

Dang red spot appeared....out to the van!

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11114313_zpsb8d45a06

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11114514_zps262805f8

RED Gone!

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11114834_zps223b4ba8

Touching up some stains that need to oxidize....

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11115927_zps26cb87ef

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11120138_zps9975866e

This job involved switching rinses in my van a couple times for upholstery rinse and carpet rinse (acidic and alkaline)

Just starting the wrap up. Son in law final grooming and any extra stain treatments. Next client called and informed on the way. On site for this 2nd job at 10:04 am probably out around 12:15 and about 15 - 20 minute drive next...

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11120129_zpse6d52f15

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11102701_zpsa31bc14a

3rd Job a small have to have it today slip in....was only supposed to be a LR center area...ended up being a couch, LR, Hall, Bedroom area, kitchen and entry....oh boy...schedule in trouble!  

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11123628_zps664a2ac2

Great view though...and I live on this lake too!

The couch....LOL!

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11124058_zps6fdea9a8

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11124928_zps03ebd9fc

The importance of prevacing!

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11124436_zps5eac2111

I cleaned the couch, son in law was doing carpet areas, after couch finished....pulled my hoses out, wrapped up and son in law finished carpets.

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11125328_zpsb93b7325

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11130139_zps20a32d96

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11132334_zps66b6287d

3rd job was 12:30 to 1:40

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11123603_zps92e1e749

4th job...and a biggy!!! This will take some time!!

And another wall to wall, move the beds....argh!!  

Bunch of domestic area rugs (take a couple specialty rugs back to the shop for cleaning later) upholstery, 3 LARGE bedrooms wall to wall, 2 sets of stairs, halls, Master bedroom with huge walk in....

2 vacuums going, 2 of us sticky tabbing and prepping....things go quicker!

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11141009_zps9b366338

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11143249_zpsd96f7c10

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Nice to have the 2 vans here as we can set up in 2 different areas to get in.

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11143249_zpsd96f7c10

Some of the upholstery I was doing as son in law doing carpets downstairs.

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11144239_zpscb3e36f3

Luck that not much grooming needed on this one!

Wrapping up and folding tarps...plus that large area rug has to go in the van for a little while...

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11152842_zps1d3d79a2

She was a big one!

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11140847_zpsce143b64


4th large of day... In at 1:55.. Out 3:56. One more to go after 15 minute drive. Lucky day of Route planning





5th and final!!! 15 minute drive (recoup time)

CRAP...Baking powder sprinkled every where!!!

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11161938_zps2a90f1c0

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11161942_zps77f20d29

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11162313_zps7f7060ce

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Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11162147_zps58fbf9cd

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11163304_zps9c58ce13

Switched to acidic rinse in the truckmount!

Only one truckmounted needed on this....

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11164558_zpsd71bed98


2 Bedroom areas, hall, LR, DR combo!

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11163124_zps84bd9ac7

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11164744_zps8895514c

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Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11170032_zps29affabb

Total for the day....$2050.71

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11163516_zpsec677f88

Last job 30 minutes tops!  

Fuel up and head for the shop.  

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11172240_zps412236f4

Each van took about 13 gallons for the ay ($90) and about 5% of our days expenses.

My step count for the day cleaning carpets

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11222121_zps3fbe2469

6:15 dinner date business meeting with my office manager, accounting department... And beautiful wife Smile

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11181813_zpsece908b6

and....A BLUE MOON! (or 2)

Day in the life of 2 Butlers with Saiger's Steam Clean 2014-09-11182307_zpsb8024c18


Just trying to show this isn't an easy job at times and maybe the way we do it will also inspire someone else to think outside the box and maybe figure out something that works for them too..

If they do I hope they will share so we all have a chance to gain some other ideas Smile

Carry on....and best wishes to everyone!



Mark Saiger
www.saigers.com
"Bring on the Blue"!
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Post by milspec6 Sat Sep 13, 2014 5:15 pm

Mark, I do like the way you brand your business and it looks like an efficient day all around, thanks for sharing.

As for the piano moving? Never again for me. I was asked to move one 5 years ago and was told that the "men" in the family just need an extra set of hands to move it out onto the deck.

Well, being a sucker, I agreed on the way to the job. Those "men" consisted of an 82 year old with a cane and his 13 year old grandson. Even dumber, I still agreed to move it.

I managed to get the grand piano across the living room, around the sofa, and up over the entry onto the deck while the old man just barked directions and the 13 year old just complained that his hands hurt and would let go without warning.

The best part......wait for it.....the piano was too heavy for the deck and me and it fell through the decking. Luckily, the piano got hung up on the supports instead of falling on top of me, but you get my point.

Never, ever moving a piano for a customer.
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Post by Davey Cracker Sat Sep 13, 2014 5:27 pm

That log cabin house is cool lookin', I like it!

But you need more pictures!!! laughing Kidding of course. wink
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Post by Mark Saiger Sat Sep 13, 2014 6:08 pm

milspec6 wrote:Mark, I do like the way you brand your business and it looks like an efficient day all around, thanks for sharing.

As for the piano moving?  Never again for me.  I was asked to move one 5 years ago and was told that the "men" in the family just need an extra set of hands to move it out onto the deck.

Well, being a sucker, I agreed on the way to the job.  Those "men" consisted of an 82 year old with a cane and his 13 year old grandson.  Even dumber, I still agreed to move it.

I managed to get the grand piano across the living room, around the sofa, and up over the entry onto the deck while the old man just barked directions and the 13 year old just complained that his hands hurt and would let go without warning.

The best part......wait for it.....the piano was too heavy for the deck and me and it fell through the decking.  Luckily, the piano got hung up on the supports instead of falling on top of me, but you get my point.

Never, ever moving a piano for a customer.

I saw the same band director when I was a kid push 2 pianos off a lifted stage....by accident of course....loud....

And funny as all get out as a kid!

When the cloud of dust settled, you could still see him bent over with his head in his hands hiding on the second one.

I laughed so hard....I shouldn't of...but dang....two pianos within 2 months!

I was at a regional jazz fest.

Piano moving sure can get the best of all of us...LOL!

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Post by Mark Saiger Sat Sep 13, 2014 6:10 pm

Davey Cracker wrote:That log cabin house is cool lookin', I like it!

But you need more pictures!!! laughing Kidding of course. wink

My phone just about died 4 times with all the facebook posts and pics that day....LOL!

Trust me....I had more pics too, but I had to get focused to on doing some cleaning.

Poor Son in law....I was working him to death too!

I have a friend that builds those custom big log....log homes....

They are difficult to get insurance for though...and a lot of upkeep....

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Post by dp1 Sat Sep 13, 2014 8:29 pm

Mark, wow, that was a great share, I wish I have time to take some pictures today, between doing 4 jobs by myself and 4 jobs the other van with 2 techs and customers calling and scheduling, I didn't have time, both vans worked 8 hours each ( including sitting in LA traffic for one of the van for 2 hours ) we made $ 2600 today, God is good :-)
Quick question, does Minnesota charge sales tax on service ? You don't have to answer this if you don't want to of course :-)
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Post by ACpower1 Sat Sep 13, 2014 9:03 pm

Nice post. We have our second van out everyday now, havent yet brought 2 on 1 job but going to try it out soon.

Im planning on getting another small TM from Terje so I can mount the ETM in the box truck with the TNT and double up that way.

On jobs with a lot of upholstery it also works well to run 2 pressure lines, bring in the rotovac CFX for the upholstery while other guy works the carpets upstairs.

Im always trying to think of ways to get more efficient, thanks for the info.
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Post by Mark Saiger Sun Sep 14, 2014 5:29 am

dp1 wrote:Mark, wow, that was a great share, I wish I have time to take some pictures today, between doing 4 jobs by myself and 4 jobs the other van with 2 techs and customers calling and scheduling,  I didn't have time, both vans worked 8 hours each ( including sitting in LA traffic for one of the van for 2 hours ) we made $ 2600 today, God is good :-)
Quick question, does Minnesota charge sales tax on service ? You don't have to answer this if you don't want to of course :-)

Great to hear about your day too. Nice numbers!

Sitting in traffic would have killed off our schedule. That is one of the reasons I really enjoy living up here in the North. Very limited "Rush Hours" or "Traffic Jams". In the Minneapolis-St. Paul, MN areas they do have the traffic situations at times. Not my thing, but that is 3.5 hours south of me.

Minnesota does make us charge for service oriented businesses. Started about 30 years ago for carpet cleaning. They don't break out the labor (which isn't taxed in some services) and charge for all. The people who do my lawn mowing also had to start charging sales taxes for their service last year. We are not charged sales tax on clothing or groceries....yet....

MN is good at taxing a lot of things. Some cities also have a separate city tax and our city is trying to incorporate that for next year of 1%. My brothers are in a city that has this additional tax. It is a real pain! Hope it doesn't fly here!

Matter of fact, I am going to pay my State sales taxes here in a few minutes on line. I have to pay monthly as we make enough money to put us in that paying time line. Some people are quarterly, and some yearly, depends on your income.

Minnesota....Land of 10,000 lakes and sometimes that many taxes....LOL! Laughing

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Post by Mark Saiger Sun Sep 14, 2014 5:32 am

ACpower1 wrote:Nice post.     We have our second van out everyday now,    havent yet brought 2 on 1 job but going to try it out soon.    

Im planning on getting another small TM from Terje so I can mount the ETM in the box truck with the TNT and double up that way.    

On jobs with a lot of upholstery it also works well to run 2 pressure lines,   bring in the rotovac CFX for the upholstery while other guy works the carpets upstairs.    

Im always trying to think of ways to get more efficient,   thanks for the info.  

You might find it works well for you too.

We are so used to the 2 trucks available all the time, we feel we are spoiled.

Once you get a system down and get in the groove, just seems to make life even better.

I look forward to hearing about your endeavors too....

Thanks!

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Post by Mo Sun Sep 14, 2014 8:14 am

Nice work Mark. Do you get a rush before the winter hits in your area? Not that you're not busy in the winter because we've seen you working in some crazy weather.
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Post by Mark Saiger Sun Sep 14, 2014 8:54 am

Mo wrote:Nice work Mark. Do you get a rush before the winter hits in your area? Not that you're not busy in the winter because we've seen you working in some crazy weather.

We do stay busy....but for some reason, we are getting pounded this Fall.

We think it was because of the terrible winter and spring, and now people are getting things done to get ready for being inside for the winter.

We are thinking about promoting that idea of "prepare for a nice clean indoor environment for the winter hibernation" or something to that effect.

Right now, we feel bad telling people it might be 2-3 weeks to get them in, but we find a way somehow to get everyone in....we have not lost a client yet....which is unbelievable too...

Just have to say, we are feeling very lucky and blessed!

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