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Customer from hell !
5 posters
Page 1 of 1
Customer from hell !
I'm sure we all deal with this at some point but I wish we know before hand not to do jobs for them, for the most parts I'm getting better at spotting them but sometimes I missed.
I had this customer I did the tile and grout for last week, clean and seal, our mistake is not to dry the sealer on the tiles, found out earlier today from Dave about that, so the sealer smeared on the tiles, all over, long story short, we scrubbed with floor machine and extract, but even then we still had to go over some areas a couple extra times, even then the customer was literally checking every freaking tiles for even a slight line of sealer and had us to go over that again, spent a total of 5 hours 3 man labor to get this done, between labor and gas I'm almost in the red
I had this customer I did the tile and grout for last week, clean and seal, our mistake is not to dry the sealer on the tiles, found out earlier today from Dave about that, so the sealer smeared on the tiles, all over, long story short, we scrubbed with floor machine and extract, but even then we still had to go over some areas a couple extra times, even then the customer was literally checking every freaking tiles for even a slight line of sealer and had us to go over that again, spent a total of 5 hours 3 man labor to get this done, between labor and gas I'm almost in the red
dp1- Moderator
- Posts : 3966
Join date : 2013-09-19
Location : california
Re: Customer from hell !
Been there done that. I feel your pain friend.
Ken Raddon- Active Poster
- Posts : 241
Join date : 2013-12-02
Re: Customer from hell !
That does suck DP at least it was a good learning experience and you didn't loose any money.
Re: Customer from hell !
I like that you still made a profit despite spending all that extra time. That is a guy who knows how to make a profit.
Cover her tree with TP for Halloween. Just leave a note saying it was "TP from DP".
Cover her tree with TP for Halloween. Just leave a note saying it was "TP from DP".
Re: Customer from hell !
Job from hell today. Carpet, tile , rugs I got home today and didn't mess around just took some advil right away. Nice deposit though
Re: Customer from hell !
Mo....I take the advil when I roll outta bed in the morning....Im up right now because Im having breathing issues.....Im extremely allergic to poison ivy and I burned a pile of brush...had some in it....may be at the ER in a bit. debating on whether or not to wake the wife.
Devon07- Expert & Trusted Member
- Posts : 1912
Join date : 2015-04-02
Age : 59
Location : Oklahoma
Re: Customer from hell !
Yeah wake her up, she'll be more pissed if something happens to you and you didn't wake her
Re: Customer from hell !
LOL...Im good now Mo....she was mad this morning....I told her to save it! im still tired and not in the mood. lol she just called me on her break and started again....I diverted it and asked her if she wanted me to meet her for lunch today...lol
Devon07- Expert & Trusted Member
- Posts : 1912
Join date : 2015-04-02
Age : 59
Location : Oklahoma
Re: Customer from hell !
Woman are persistent aren't they? Another definition for persistant would be "Nag"
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